Troubleshooting Guide - Beamline 5.0.1
Beam: No X-Rays
into Hutch
Beam Intensity:
Too Low or no Diffraction
BOS:
Collect Page all Black
BOS: Software
not Responding
BOS: Software
Won't Start
BOS: Won't
Write Images
BOS:
Snap or Run Won't Complete
Camera: Crystal
Out of Focus
Camera: Image
of Crystal not Moving
Computer
is Frozen
Data Backup:
Image Files not Accessible from PC
Data Backup: Cannot
Find DVD Writing Software
Detector:
Image Looks Strange
Detector:
Won't Move
Goniometer: Crystal Does not Move as Expected
Goniometer: Moving
Slowly or Stuck
Goniometer: Keeps
Moving
Image:
Doesn't Show Up In BOS
Processing:
Cannot Log on to Processing Machine
Processing Error:
Directory not Writeable
Protocol: Close Hutch not Responding/Cannot Move Collimator