Troubleshooting Guide - Beamline 8.2.1
Beam:
Beam Intensity Too Low Or No Diffraction
Bulb:
Replace Bulb In Microscope Light
BOS Software Not Responding
BOS:
Collect Page all Black
BOS
Won't Start
BOS:
Can't Set Energy Or Convergence In BOS
BOS:
Energy Values Jumping
BOS:
Snap Or Run Won't Complete
BOS
Won't Write Image
BOS:
Image Of Crystal Frozen of Responding Very Slowly
Camera:
Crystal Out Of Focus
Camera:
Image Of Crystal Frozen or Responding Very Slowly
Collimator:
Collimator Won't Move
Cold
Stream: Change Or Check Cold Stream Settings
Crystal:
Can't See Crystal
Data
Backup: Can't See Images From PC
Data
Backup: Can't Find DVD Writing Software
Detector:
Detector Won't Move
Detector
Image Looks Strange
Detector
Image Won't Show Up In BOS
Diffraction:
No Diffraction-Suspect Problem With Beamline
Fluorescence: No signal
Goniometer
Won't Stop Spinning
Goniometer:
Goniometer Moving Really Slowly Or Stuck
Hutch
Door Won't Open
Image:
Detector Image Won't Show Up In BOS
Image:
Detector Image Looks Strange
Java
Adapter Won't Start Or BOS Can't Find Java Adapter
Phi:
Goniometer Moving Really Slowly Or Stuck
Processing:
Processing Computer Is Frozen
Processing:
Error: Directory Not Writeable
Tuneup Beam Not Working